Legal

The documents below are the agreement between you and ALIEN SOFTWARE LLC, a Wyoming limited liability company. They are written to be read, not to be clicked past, so this page is a map of what each one is for.

#The agreement

Terms of Service is the contract. The clause that shapes every other one is first: Clobber is infrastructure, and you are the operator of the markets you run on it. We supply the engine, the ledger and the feed. You decide what markets exist, who may trade on them, and how they end. Three consequences of that are worth knowing before you read anything else.

• We never hold your money or your users' money. The balances and holds inside the engine are double entry bookkeeping over units you define. There is no wallet, no deposit and no withdrawal, and nothing you or your users own passes through us.
• We never resolve a market. Settlement happens when your administrative key sends the command. We execute it. We do not read an oracle or judge an outcome.
• We never trade on your markets. No house account, no position, no share of anyone's outcome.

Acceptable Use Policy is the shorter and blunter document, and the one worth reading before you build. It has a list of markets that are prohibited everywhere with no exception, and then one rule for everything else: you may operate the markets you are authorised to operate, where you are authorised to operate them.

#What we commit to

Service Level Agreement carries the availability commitment per plan, the service credits if we miss it, and the support response times. Recovery objectives live on the reliability page, which says for every number whether it was measured or is a target, and only the measured ones are contractual.

Security describes how the Service is protected: tenant isolation, encryption, access control, and the durability properties the journal gives us. It is also where to report a vulnerability, at [email protected], and we answer within one business day.

#Data

Privacy Policy explains what we do with personal data, in two capacities that give different answers to almost every question: as a controller for the people who use our dashboard and pay our invoices, and as a processor for the data our customers put through the API. It also says plainly what we can produce under legal process, and what we cannot, which for end user identities is the honest answer that we do not hold them.

Data Processing Addendum is the processor agreement, with the Standard Contractual Clauses incorporated. It needs no signature: accepting the Terms accepts it.

Subprocessors lists every third party involved in running the Service and what each one does. We give 30 days' notice before that list changes.

#Contact

If you are an end user of a business that runs its markets on Clobber, we are not your counterparty and we hold no account for you. Your questions, your funds and your rights are with that business. See section 1 of the Privacy Policy.